General Questions:

Q. Do I need a Digital TV to get Digital Cable?
A. Our digital service will work with any TV. We provide the necessary equipment so that digital cable will work with any TV. We provide a state-of-the-art digital receiver that will deliver digital quality picture and sound to your TV.

Q. Do I need a digital receiver for each TV?
A. If you want to receive digital quality picture and sound on your additional TV's, then you'll need a receiver for each TV. Additional receivers are a low additional fee each and include all the programming you have selected on your primary TV. However, in most areas, you can receive FREE Basic Cable service on your additional TV's without using a receiver, as long as your TV is cable compatible.

Q. How do I connect a digital receiver?
A. It is as easy as connecting a VCR to your TV. Diagrams showing various ways of connecting your digital receiver are available here: DCT Installation Guide

Q. How do I setup the universal remote to control my TV and other components?
A. The instructions and setup codes to program the universal remote provided with your digital service are availabler here: Remote Control Support & Info.

Q. How can I get Parental Control?
A. All Cable ONE digital customers have access to parental controls through the Interactive Guide. Cable ONE Digital customers can use the Interactive Guide to control what children in their home are watching.

The system works with a blocking capability that can be applied to individual programming or entire networks. No longer do you have to be concerned that your youngsters will be encountering adult situations or language when you're not around. Simply by entering a code and clicking the lock button, the programming you choose is blocked with the parental control lock.

Parents can screen programs by TV rating, title, or movie rating as well. In addition, if children see a padlock symbol next to a title and attempt to try and identify the personal pin number, the television will lock up for 15 minutes after only a few failed attempts. It's just as easy for adults to unblock the programming or channel when they're relaxing without the kids around. Once they enter the code, the blocked program and channel information is reinstated. For complete parental control setup instructions, click here - Parental Control Setups.